Barbara receives an email from her manager asking about the progress of the strategic plan. The manager informs Barbara that UCCO is wanting to implement a new electronic health record (EHR), to improve the overall process of providing quality patient care; and organizational challenges. After her discussion, Barbara realizes that she would need to complete a situational analysis. By performing a situational analysis, planners can help anticipate and manage change. Understanding the internal and external environment is also critical to an effective strategic plan. For the external environment, planners look at opportunities and threats. For the internal environment, planners look at strengths and weaknesses. For this project assignment on UCCO, complete a minimum of a 2 page report and two SWOT tables to describe key opportunities, threats, strengths, and weaknesses in selecting an electronic record system. Your written report should address the following concepts: What is the current economic situation for UCCO? What suggestions can Barbara make to help mitigate financial issues? Use the financial review provided in the UCCO case. Visit the Internet and search for a minimum of 2 electronic health record systems. Search for types of EHR systems. To complete this assignment, construct situational/SWOT analysis tables – one for each electronic record system being considered – that contains the following:


In the healthcare industry, the implementation of electronic health records (EHR) has become crucial for improving patient care and organizational efficiency. In the case of UCCO, the organization is considering implementing a new EHR system to address the challenges they face in providing quality patient care. To ensure the success of this strategic plan, a situational analysis is essential. This analysis involves assessing the internal and external environments of UCCO to identify opportunities, threats, strengths, and weaknesses in selecting an electronic record system. This report aims to provide a comprehensive analysis and recommendations based on the current economic situation of UCCO and the evaluation of two electronic health record systems.

Current Economic Situation of UCCO

Understanding the current economic situation of UCCO is crucial in determining the organization’s financial capabilities to implement a new electronic health record system. The financial review provided in the UCCO case highlights several key points. Firstly, UCCO has experienced a decline in revenue due to reimbursement challenges and increased competition from other healthcare providers. Secondly, there are financial constraints, with limited funds available for investment in new technologies. Additionally, UCCO is facing pressure to improve financial performance to meet the changing healthcare landscape and maintain its competitive edge.

Mitigating Financial Issues

To help mitigate the financial issues faced by UCCO, Barbara can make the following suggestions:

1. Cost-Benefit Analysis: Conduct a detailed cost-benefit analysis of implementing the electronic health record systems under consideration. This analysis should consider the initial investment, ongoing maintenance costs, and potential savings or revenue generation opportunities associated with improved efficiency and quality of care. By weighing the costs against the benefits, UCCO can make informed decisions regarding investment in a new EHR system.

2. Seek Funding Opportunities: Explore potential funding opportunities, such as government grants or partnerships with technology companies, to alleviate the financial burden of implementing a new EHR system. UCCO can also consider establishing collaborations with other healthcare organizations to share costs and resources for the implementation.

3. Prioritize Investments: Identify the critical areas where investment in the EHR system is most needed and prioritize them based on their impact on patient care, operational efficiency, and financial performance. This will ensure that available funds are allocated effectively and efficiently.

Electronic Health Record Systems

To complete the situational analysis, it is essential to evaluate a minimum of two electronic health record systems. A comprehensive search on the internet should be conducted to identify potential EHR systems that align with UCCO’s requirements. These systems could be evaluated based on factors such as functionality, interoperability, ease of use, scalability, and cost.

It is important to note that selecting an appropriate EHR system involves assessing its compatibility with UCCO’s existing IT infrastructure, workflow requirements, and compliance with industry regulations. The two EHR systems under consideration should be analyzed using SWOT (Strengths, Weaknesses, Opportunities, and Threats) tables, which will enable a thorough evaluation of their respective strengths, weaknesses, opportunities, and threats.

Situational/SWOT Analysis Tables

The situational/SWOT analysis tables should be constructed for each electronic record system being considered. These tables will provide a comprehensive overview of the strengths, weaknesses, opportunities, and threats associated with each system, aiding in the decision-making process.

Table 1: Situational/SWOT Analysis of EHR System A


– Advanced functionalities and features that cater to UCCO’s specific needs.
– Demonstrated interoperability with existing IT infrastructure.
– Strong vendor support and maintenance services.


– High initial cost and ongoing maintenance expenses.
– Potential resistance to change from staff due to a steep learning curve.
– Limited scalability to accommodate future growth and technological advancements.


– Improved patient care and outcomes through enhanced clinical decision support.
– Potential cost savings through increased efficiency and reduced medical errors.
– Strategic partnership opportunities with other healthcare organizations using the same EHR system.


– Potential disruption during the implementation process affecting daily operations.
– Compatibility issues with other systems or software within UCCO’s network.
– Security and privacy concerns regarding patient data.

Table 2: Situational/SWOT Analysis of EHR System B


– Cost-effective solution with lower initial investment and maintenance costs.
– Easy integration with existing IT infrastructure.
– User-friendly interface facilitating faster adoption by staff.


– Limited functionalities and customization options compared to other systems.
– Potential limitations in supporting complex workflows specific to UCCO’s operations.
– Reliance on third-party vendors for support and updates.


– Streamlined documentation processes leading to improved efficiency.
– Compatibility with emerging technologies and future upgrades.
– Potential for collaboration with other organizations using the same EHR system for knowledge sharing.


– Potential risk of vendor non-compliance with industry regulations.
– Limited vendor support and responsiveness.
– Inadequate training and support leading to user dissatisfaction.


In conclusion, conducting a situational analysis is critical in selecting an electronic health record system for UCCO. This analysis involves understanding the organization’s current economic situation and identifying opportunities, threats, strengths, and weaknesses associated with different EHR systems. By evaluating these factors, UCCO can make informed decisions and maximize the benefits of implementing an electronic health record system.