Describe an instance in which you have witnessed end-user testing on a new software product
End-user testing of new software is critical for improving health care quality because patients are the intended users of these services. Simultaneously, such testing allows healthcare providers to predict whether or not the application will be effective. Personally, I’ve seen patients test telemedicine software aimed at reducing and preventing overweight and obesity. This software included a platform with relevant information, short videos, a discussion forum, and a feedback form for asking questions. The testing revealed that the platform’s interface was not user-friendly or intuitive, as the majority of patients reported difficulty finding one or more topics.
The consideration of testing results shows that the interface should be improved so that patients may easily access the desired areas of the software. In particular, it is possible to state that the participation of patients, as well as some care providers, contributes to the collaborative approach that is proposed by organizations as the way to achieve greater understanding between the mentioned sides. What is also important, such testing is useful to spend funding in a rational manner without insufficient costs.
Benefits of testing products before implementation.
- Reduces risk thus avoiding damage costs
- Smooth Transitions
- Ensure Consistency
HIM 615 Topic 6 DQ 2
Describe an instance in which you have witnessed end-user testing on a new software product be utilized in your current or previous organization. How did the testing affect the products implementation in the organization?