HCA 675 Week 5 discussion 2:
Discuss the concept of “waste” from the Deming perspective. How do you think it could apply to hospitals and other health care entities?
Answer:
Edwards Deming, the father of continuous quality improvement or TQM, defined waste as any effort, expense, step in a process that does not add value to the product from the point of view of the customer.
Question:
HCA 675 Week 5 discussion 2:
Discuss the concept of “waste” from the Deming perspective. How do you think it could apply to hospitals and other health care entities?
