This HCA-610: Essential Health Care Business Analysis course focuses on the critical analyses of health care business operations and performance. Topics studied within this course include:
- Analysis of financial performance,
- Operational process analysis, and
- Quality of service evaluation.
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What is business analysis?
Business analysis is a research discipline of identifying business needs and determining solutions to business problems. These solutions frequently include a software-systems development component. However, sometimes they may also consist of process improvements, organizational change, or strategic planning and policy development. Experts in the business analysis field are business analysts. Therefore, one can say that business analysts are responsible for bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders.
Business analysts engage with business leaders and users to comprehend how data-driven changes to processes, products, services, software, and hardware can improve efficiencies and add value. Additionally, they must also articulate those ideas but also balance them against what’s technologically feasible and financially and functionally reasonable. Thus, as a business analyst, you might work with data sets to improve products, hardware, tools, software, services, or process, depending on your role in the healthcare organization.
Skills required to be a successful business analyst.
As a business analyst, you require both hard and soft skills. Thus, you need to know how to pull, analyze and report data trends, and be able to share that information with others and apply it on the business side. The following are the most important skills to learn as a business analyst:
- Critical thinking – Business Analysts should be able to think faster on their feet thus increasing the ability to keep the project on track.
- Technical skills – Business analysts who have technical skills are able to be progressive with five steps ahead of the stages in the project. Thus, they shorten the process planning and ensure better requirements essential for the project are acquired.
- Negotiation skills – Business analysts must be empowered and competent enough to determine key decisions and effectively negotiate various requirements and essential milestones with the customer and thereby ensure the progress and benefit of the project.
- Analytical thinking and problem solving – Since problems are certain to emerge in a healthcare organization, business analysts are responsible for solving these problems in various ways.
- Interpersonal and consultative skills
- Facilitation skills
- Oral and written communication skills.
- Organizational skills
- Knowledge of the business structure
- Stakeholder analysis
- Requirements engineering
- Costs benefit analysis
- Processes modeling
- Understanding of networks, databases, and other technology
Responsibilities of business analysts.
There are several duties of business analysts in the health care industry. Some of these responsibilities include:
- Healthcare business analysts investigate business systems, taking into account a holistic view of the situation. This may include examining elements of the organizational structures and staff development issues as well as current processes and IT systems within the organization.
- They are responsible for evaluating actions to improve the operation of a business system. This may require an examination of organizational structure and staff development needs, to ensure that they are in line with any proposed process redesign and IT system development.
- Healthcare business analysts document the business requirements for the IT system support using appropriate documentation standards.
Healthcare business analysts duties can be summarized as:
- Internal consultancy role that has the responsibility for investigating business situations,
- Identifying and evaluating options for improving business systems,
- Defining requirements and ensuring the effective use of information systems in meeting the needs of the business.
